Chem-Dry® franchises that achieve Five Star status represent the best of the best. Five Star certified franchises have a demonstrated history of exceeding franchise standards as they relate to: adoption of new technologies and equipment, high training standards and technicians meeting our stringent certification guidelines, high levels of customer satisfaction and are of course in good standing with the Corportate Office. Five Star Certified franchises are regularly evaluated to ensure that these high standards are continually met.