Hi Jason,

Just a quick note to commend your company and the service provided. Hit all the bases -- Showed up on time (actually a bit early), was polite, efficient, accurately measured job and requoted, cleaning was prompt, well done and everything it should be. Left the place clean and in order. Carpet dried about as scheduled in about 2 hours -- looks great. We are very satisfied and will not hesitate to recommend. Thanks for really quick response and great company attitude.

~Marshall G.

Dear Jason,
August 4, 2009

I am writing to you today to tell you how satisfied I am with your service. I had contacted another Chem Dry owner before contacting you and decided they could not meet my needs. I am extremely pleased that I was able to deal with you and your business.

Your employee, Russell, was a pleasure to deal with and did an excellent job on cleaning my carpet.

Personally, I have over 30 years of customer service experience and have owned and operated my own business in Northern Nevada. It is important to me to let companies know when they go above and beyond expectations, and you certainly have!

I am honored to be able to refer your service to family, friends and anyone in need of carpet care.

Thanks again for your exceptional customer service and doing such a great job on cleaning my carpet!

Best regards,
~Kathleen Gentry
Peoria, AZ