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Chem-Dry on the Shore

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Recent Articles:

The Difference Between Chem-Dry & Steam Cleaning

Chem-Dry's patented Carbonating Cleaner is applied using a low pressure spray machine, covering your carpet with millions of microscopic carbonated bubbles. The carbonation makes dirt and grime release from the fibers of your carpet...Read More.

Carpet Spot Removal Tips

Act Quickly! Most carpet available today has been treated with a stain-resist treatment, so many spills can be removed if immediate action is taken. The longer the delay, the higher the probability of a spill...Read More.

How to select a carpet cleaning company

You can learn how to select the perfect carpet cleaning company who will brighten your carpets while saving you time, energy and money...Read More.



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Moving to Talbot, Dorchester, Caroline, Wicomico, Worcester, Somerset, Queen Anne's or Kent County?

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Call 410.221.0097

The most trusted carpet cleaners on Maryland's Eastern Shore look forward to working with you! We guarantee you will receive prompt service, expert care and the best value in carpet and upholstery cleaning in the area.

Chem-Dry removes 90% of allergens from carpets and 89% of airborne bacteria, click to learn more Chem-Dry Cares Protect your carpets

Serving Areas

  • Talbot County, MD
  • Dorchester County, MD
  • Caroline County, MD
  • Wicomico County, MD
  • Worcester County, MD
  • Somerset County, MD
  • Queen Anne's County, MD
  • Kent County, MD
  • Including:
  • Berlin
  • Cambridge
  • Centreville
  • Chester
  • Chestertown
  • Denton
  • Easton
  • Grasonville
  • Kent island
  • Ocean City
  • Ocean Pines
  • Oxford
  • Queenstown
  • Salisbury
  • St Michaels
  • Stevensville
 

Chem-Dry on the Shore | Carpet Cleaning Easton MD

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Chem-Dry on the Shore 


For more than 30 years, Chem-Dry, the largest, most trusted carpet and upholstery cleaning organization in the world, has restored beauty and cleanliness to homes and businesses.

We treat your space and belongings as if they were our own. From arriving in a pressed shirt, to using extra care when moving that antique end table or heavy office desk, to saying "hi!" to Fido, we understand the importance of your Chem-Dry on the Shore cleaning experience.

We use only non-toxic, safe cleaning solutions to support a healthier home or office workspace. You can feel confident that your family or colleagues (and our staff too!) will not be breathing in harmful chemicals in order to get your desired results. Our cleaning process is natural, green and eco-friendly.

You will also notice immediately that allergens, dirt, stains and odors will be greatly reduced after your Chem-Dry on the Shore appointment.

Ethical Carpet Cleaning Chem-Dry on the Shore

Chem-Dry On The Shore is an approved Service Provider through EthicalServices.com, a National Consumer Advocate Association set up to protect, inform and educate homeowners who need to choose a cleaning company.

 


 We service the entire Eastern Shore of Maryland. Specifically, Caroline, Dorchester, Kent, Queen Anne's, Somerset, Talbot, Wicomico and Worcester Counties, MD. Service Areas.

 

Salisbury  |  Ocean City  Ocean Pines | Easton | St. Michaels | Denton | Cambridge | Chestertown | Stevensville | Kent Island | Oxford | Berlin | Chester | Grasonville | Queenstown | Centreville

 


View our full range of Services to meet your needs!
 

 

Carpet Cleaning
Our process utilizes millions of non-toxic carbonated bubbles that penetrate deep into your carpet's fibers and lifts dirt particles away. It was developed to give you the cleanest carpets possible that dry in 1-2 hours.
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HCE
 

 

     

Upholstery Cleaning
Your fine fabrics will be cleaned using our unique cleaning process that uses less water than other methods thus minimizing dry times and reducing the chance of mold, mildew, and bacteria growth.
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upholstery
 

 

     

Carpet & Upholstery Treatments
We offer effective treatments to reduce in-home allergens as well as common food and beverage spills. Our safe solutions will improve the overall appearance of your carpet and upholstery items.
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protectant
 

 

     

Pet Urine & Odor Treatment
Take advantage of our revolutionary product specially formulated to “eliminate” urine odors, not mask the odor temporarily. P.U.R.T. contacts the source of the odor and immediately begins a chemical reaction that destroys the bacteria associated with the urine odor.
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PURT
 

 

     

Oriental & Fine Rug Cleaning
Protect your investment by properly caring and maintaining for these works of art. Our facility is specially designed to properly clean and protect these rugs the right way.
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Area Rug Before & After Photo

area rug
 

 

Tile, Stone & Grout Cleaning
Chem-Dry on the Shore can renew the shine to your stone, tile and grout. Our professional technicians use specialized cleaning solutions and powerful suction to remove the dirt and grime from your grout, bringing the grout back to near its original color. Your technician will apply a sealant to keep dirt out between appointments.
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 Tile Bubble  

Commercial Cleaning Services
We offer full-service carpet and upholstery cleaning for your business, including money saving maintenance plans. Keep your work space professional and clean with regular carpet & upholstery cleaning from Chem-Dry on the Shore in Easton, MD.
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stain  

 

 

Leather Cleaning Services
We offer full-service carpet and upholstery cleaning for your business, including money saving maintenance plans. Keep your work space professional and clean with regular carpet & upholstery cleaning from Chem-Dry on the Shore in Easton, MD.
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Chem-Dry on the Shore wins Talbot Chamber Small Business Award 2014

By Bob Zimberoff bzimberoff@stardem.com

Read the Full article on The Star by clicking HERE

EASTON — Vance Morris attributes much of his success to marketing, a dedication to customer service and a shift in mentality.

Morris owns Chem-Dry on the Shore, a carpet cleaning, upholstery cleaning and rug cleaning service that covers the area from Chestertown to Ocean City. Based in Easton, Chem-Dry is the winner of the Talbot County Chamber of Commerce 2014 Small Business of the Year.

“He’s a little cut above,” Al Silverstein, president and CEO of the Talbot chamber, said of Morris. “I’ve watched Vance since he started his business and how engaged he is in customer service. … The response from people who used him — people are very pleased with the service he provides.”

Morris said customers often distrust traveling services that enter their homes.

“Any industry that’s got a sign on a telephone pole, there’s another big hole to dig out of. I knew from the get-go that I was not going to be like any of those,” Morris said. “We set our service apart. There is no one on the Eastern Shore, let alone I think in the State of Maryland, that has our guarantee, which is ‘the most thorough cleaning ever or it’s free.’”

Morris said while his approach is good business, the main reason he guarantees quality service is because he is part of the community he serves.

“These are my neighbors. I’m not based in Ohio or Indonesia,” he said. “When you call the phone number, you’re not getting a call center in Pakistan. You’re getting Easton, Maryland. So that was really the driving force.”

Morris maintains a staff of three technicians and an office assistant. He has systems in place, checklists, to assure timely, quality service. He said many carpet-cleaning technicians are expected to clean six to eight locations a day. His techs clean three carpets per day at most.

“The only way they know that they’re done is when the carpet’s clean,” Morris said of his technicians. “You don’t stop until it’s clean. If it takes you all day, it takes you all day.”

Morris tells his technicians to have customers contact him if there are any problems.

“If you’re not head over heels thrilled with what we’re doing, I’ll give you your money back,” he said. “It’s easier. There’s no heart ache.”

There are no gimmicks, Morris said.

“We do our pricing by the square foot because that is the most fair thing to the client. A lot of our competitors price by the room. Every one of our competitors has a different definition of a room,” he said. “I don’t want anybody arguing with anybody. … You pay for the carpet we clean. If you don’t want us to clean under the bed, I’ll subtract the square footage out of your price.”

Morris became the owner of Chem-Dry in summer 2007. Before then his career in hospitality, hotels and restaurants was quite volatile. He worked for Disney in Florida for 10 years. He then went to Boston to work for Legal Sea Foods which relocated him to Baltimore.

He then got a job in Northern Virginia and was laid off. Then he worked in corporate food service, working jobs for the Smithsonian, Tyson Chicken, the White House, the IRS and the Kennedy Center among others. He was laid off again.

“I got tired of being laid off. Being in the corporate world was evidently not meant for me,” Morris said. “After my second lay off, I said ‘You know, I’m tired of this, so I got to do something.’”

Living in Centreville, Morris hired what he called a “head hunter” to help him find a business worth owning. Though wary at first, he was eventually convinced to buy the Chem-Dry franchise serving Talbot, Dorchester and Caroline counties.

“I was hesitant, very hesitant,” he said. “This was a natural fit because everything I ever used from Chem-Dry works. I didn’t want to sell smoke and mirrors.”

He said Chem-Dry’s chemicals are nontoxic and green.

“... Safe for pets, children, humans, we’re the only nontoxic cleaner on the Shore,” Morris said.

He has even drank a bit of the fluid while cleaning overhead upholstery on RVs and didn’t suffer any effects.

He said unlike his competitors, once the work is completed, a carpet “typically it is dry within a couple hours. Squish is not a sound your carpet should make.”

Morris said he knew next to nothing about marketing when he bought Chem-Dry, but found that his approach worked.

“As far as generating leads and converting those leads into clients, that was trial by fire,” he said. Despite that, “every year’s been better than the year before — no less than a 30 percent increase year over year the last three years.”

Six months after buying his first Chem-Dry franchise, he bought the Wicomico County market. Soon after, he expanded into the Ocean City area. In 2012, he bought the Queen Anne’s and Kent County markets.

Though these markets have helped increase income, he said “the year over year growth is not through acquisition. That’s actually natural growth.”

Even though his venture has been successful, it took him some time to be acclimated to being a business owner.

“It’s a mentality shift. Four years ago, I owned a job. Now I own a business,” Morris said. “Until I got that through my thick head, I was going to own a job for the rest of my life and I didn’t want that.”

His success was noticed by others in the company.

“I was doing numbers that our franchise was just blown away by,” Morris said. “Chem-Dry says if you have a $250 job average you’re doing good. … I’m doing $350.”

As a result, he started teaching other Chem-Dry franchises about his marketing techniques.

“Now I’m teaching the marketing. I have 11 other Chem-Drys around the country. Actually one’s in Ireland,” Morris said.

He realized that his marketing technique could be replicated, and now teaches his approach to other small businesses.

“I just started about three months ago doing some local marketing coaching,” he said. “Having created one successful business, allowing me some free time, has allowed me to do what I love to do which is teach the style of marketing that I do. Having that freedom to do what you love vs. what you have to do is liberating.”

Morris said he spends more than half of his time teaching. He even has an educational website, www.deliverprofitsnow.com.

“I have taken my entire program, my entire system, worked with an educational web designer, and I have put my entire program online into an e-learning system,” he said. “That is the basis for any one-to-one coaching that I do.”

Morris said his longterm goal is to be able to donate 50 percent of his income to charity. Right now, he donates about 9 percent.

For more information about Chem-Dry on the Shore, call 410- 221-0097 or visit www.chemdryontheshoremd.com.



 

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210 Marlboro Ave Ste 31 PMB 374
Easton, MD 21601-2767


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*Based on studies conducted by independent laboratories of Chem-Dry’s HCE (Hot Carbonating Extraction), P.U.R.T. (Pet Urine Removal Treatment), Granite Countertop Renewal, and Tile, Stone & Grout cleaning processes. Allergens tested were dog and cat dander and dust mite allergen. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Pet urine bacteria results based on Chem-Dry’s HCE cleaning process and a sanitizer, combined with P.U.R.T. All bacteria results include use of sanitizer. Figures are an average across multiple tests.

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