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CITY WIDE CHEM-DRY II» About Chem-Dry» Reviews


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Customer satisfaction is very important to us at City Wide Chem-Dry. If you aren't satisfied with your cleaning experience, please don't hesitate to call us so we can make things right. By clicking on one of the links below, you can leave a review of your own or see the reviews other customers have left us:


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Customer Testimonials:


"Chad with City Wide Chem Dry is the best! Very knowledgable of the chemicals. On time with great service. I've tried other Chem Drys but City Wide Chem Dry is by far the best!. Very courteous, and a very pleasant person. I HIGHLY recommend Chad with Chem Dry if you want great, reliable, and very efficient work/service. City Wide Chem Dry ROCKS!"

-Shona J.

"Chad responded right away, and on the weekend. They just left, and our carpets look amazing. Great deal, excellent customer service."

-Corene S.

"This is the 3rd time I've used City Wide Chem-Dry and I am always happy.  Chad does his best to fit me in quickly, they are always on time and do a great job.  They are friendly and happy to answer questions.  They also do exactly what I ask for and I always feel like I've gotten a great deal.  Thank you Matt and Chad!  See you in a few months!"

-Terri G.

"City Wide ChemDry is fantastic!  Our rugs throughout our home were filthy from constant wear and tear by our 3 young children and foot traffic stepping on them all day long. They were filled with stains, dried food spills and our once plush rugs were flat and crushed. Chad and Alan were on time and so friendly by offering to wash our rugs outside in our driveway so we wouldn't damage or get our wood flooring wet. Their service was fast and efficient. Our rugs are now stain free and clean again. I would highly recommend City Wide ChemDry to anyone looking to clean their rugs or carpets."

-Heather G.

"Corresponded with Chad (the owner) over a span of a week or two via messages on Yelp. I was dealing with tenants who had just moved out and trying to coordinate between them moving, getting the carpet re-stretched and then cleaned. Chad was able to get in here in a reasonable amount of time (considering my hectic schedule) and proved excellent service at a very reasonable price. I have one more room that needs cleaning and from my prior experience I wouldn't even consider using anyone other than CIty Wide."

-Kevin L.

"All I can say is "wow"!  My carpets are look newer than new. Chad was super flexible with my ever-changing schedule.
Matthew did a phenomenal job. This young man takes pride in his work and he said I would have the cleanest apartment in the complex. I gotta say, I'm sure I do!"

-Kelly  W.

"My husband and I recently had City Wide Chem Dry come out to clean our carpets. In the past we have done them ourselves, but we usually end up being disappointed in that because they don't stay clean very long. Plus, they take forever to dry when we clean them ourselves. We loved having City Wide clean them because they did a very thorough job and our carpets still look great, even after a few weeks of getting them done! Also, they didn't take long to dry afterwards at all! The employees were very personable and friendly as well. Highly recommend this company!"

-Larrie P.

" These guys are really on the ball. Chad and Matt just got done cleaning the high traffic areas at my house. I felt like they really actually cared about getting my carpets cleaned. Also it was very easy to schedule with them. I had them come out in the evening to clean my carpets. I was worried that they might be tired and do a half way job. But that was not the case. They were full of energy and eager to earn my business. AWESOME SERVICE, COMPETITIVE PRICE, TRUSTWORTHY I will definitely be recommending them to my friends and family for carpet cleaning."

-Kyle T.

"Absolutely amazing! I watched my carpets being cleaned and was fascinated by how clean they got! And Alan was so nice. He actually had a great conversation with us. And the price was amazing for the job. I would have paid much much more! And it only took about an hour. He was on time and kept in great communication when he got here. This was my first time getting my carpet cleaned and I will only use Chem Dry in the future!"

-Chariya J.

"Chad cleaned the carpet in my office and did a really good job. I called Chem-dry after being disappointing by a different carpet cleaning company who did a terrible job and left the room/carpet smelling bad. I highly recommend Chem-Dry if you are in need of a professional carpet cleaning service."

-Bryan w.

"Well, there's a reason why these guys have such stellar reviews. And, now they're getting another! Alan did an awesome job. Showed up on time, very  courteous, went to work. He's methodical and spent extra time on some problem areas he had had me point out. Carpets look fantastic! Highly recommend City Wide."

-Binky E.

'I was looking for carpet cleaning. I found this company, which was also the closest one to me. I spoke to Chad. He was very enthusiastic and thorough. I really liked his energy and he was passionate and confident about the services that the company offers. My carpets had not been cleaned for a long time, and had several tough spots from messes made over the years from our kids. He did an awesome job getting those stains out, at a very fair price. I would recommend this company to any one in the Sacramento area.'

-Roberta G.

'We  get our downstairs carpeting cleaned twice yearly, because our senior citizen bulldog doesn't travel upstairs anymore, hence leaving his funky BO around, in heavy concentration. This was the first time using this company, and our carpets look the best they ever had. Seriously. The tech, Chad, provided exceptional customer service. We will not hesitate to use them again.'

- Judy G.

'Chad did a great job on my two sofas and one area rug.. they look so nice now, very clean!  I was grateful for having someone professional, friendly, not salesy, nor was he pushy by up-selling products after the job was done, etc. I was thinking my loveseat and sofa were beyond help, but his service was awesome - they are very clean and look better than expected.  I will be calling back if I need any future cleaning done.'


‘I have been very, very happy with the carpet and upholstery cleaning work provided by City Wide Chem Dry. With a dog and three kids, I have had Chad at City Wide clean my carpets multiple times. He is always punctual and pleasant. I feel very comfortable having him in my home.’

- Jennifer B.

‘Chad Lopez did a really fine job of cleaning and sanitizing our carpets, and boy did they need it.  When he got done they looks like new.  Chad obviously cared about making sure he did the job right.  We highly recommend him and we will use him again.’

-Pat B. & Dick D.

‘Chad and the service he offered was terrific.  No pressure, job well done and most importantly he was a pleasant person to have around and in my home.  So professional.  No doubt, whenever I need carpet, furniture cleaning.. I will call Chad - Ciy Wide Chem-Dry!’


‘Chem Dry is the best. I needed my carpets cleaned right away.  Chad was at my home the next morning and did a superb job!  Over a month later the carpets still look great.  I will definitely use Chem Dry again.’

-Meredith M.
'I was looking for someone to clean the carpet of my home and came across Chem Dry on yelp. After reading the reviews, I decided to give them a call to see when they were available.
As someone who never had had carpet cleaning before, I had a few questions and Chad was very nice and informative.
Upon arrival, he thoroughly looked through the home and explained that some stains were going to be hard to get rid of but he would try his best.
After he was finished, I couldn't be any happier with the results. I appreciated his honestly and professionalism throughout the process. Definitely recommend their services!'

-Joanne L.

'I can't be more pleased with the service we received.  I called with hopes of an appointment with in 48 hours and they came out with in 24 hours. The carpets were pretty rough since we brought my Dad home with hospice.  The walker and wheelchair did a number on the hallway carpeting.  I really didn't have high hopes for the stained areas to be completely invisible but all that dingy area is like new again. The stains didn't reappear after the carpet dried either. They were patient and kind considering the sensitve sistuation with my Dad. I will only use their services on both houses from here on out!'

-Tresa Q.

'I recently had my carpet cleaned by Chad with City Wide Chem-Dry.  I couldn't be happier with the results.  Not only did he offer great service, but my carpets and couch have never looked better!  Chad is a super honest guy and super low pressure.  He was punctual, efficient, polite, and well priced.  He also went above and beyond to make sure that I had a positive experience.  He cleaned two rooms, my stairs, and a couch.  The best part is that they now all look  brand new!  I've also recommend his company to dozens of my friends and neighbors.  Of those who have used his services, all have been incredibly happy with the results.   I will definitely call City Wide Chem-Dry the next time I need a carpet cleaning.  Thanks Chad!'

-Alena V.

'Wow!  My  old carpets look new!  I have used City Wide Chem Dry twice and continue to be amazed with their great service and prompt service.  I am very picky when it comes to my carpets so I was extremely delighted when I hired them to clean my carpets.  Obviously, I knew who to call the second time - City Wide Chem Dry, of course.  Thank you, City Wide!'

-Suzanne S.

'THANK YOU THANK YOU THANK YOU  for making my THANKSGIVING!  I called them yesterday for a carpet cleaning before all my family came over for Thanksgiving dinner and they came to the RESCUE! I have used them in the past and They DO NOT disappoint. I have found my carpet cleaning guys for life. I own 3 dogs and 2 cats so it is a big deal for my carpets to be clean. Thank you so much! Also fellow yelpers I swear by this spot remover. Yes my dogs and cats have accidents and this works like a charm! So pick up the phone and call to make an appointment. They are I  Roseville now too they pretty much will go anywhere. GREAT TEAM OF FATHER AND so they are so nice and respectful. Thanks for reading'

-Jennie O.

'We had our carpet, sofas, and area rug cleaned and they did a pretty good job. They gave a good deal at $350 for all 3! I would recommend them to anyone who wants professional service.'

-Jonathan N

'City Wide Chem Dry was great. Chad was on time for the window we had set. He was professional and knowledgeable. Our main problem was that we have three dogs and they had marked several areas in our home. There was a strong urine odor in two rooms in the house. They used the PURT system and afterwards, the smell was gone. Even better, there wasn't a chemical perfume to just mask the smell like we have experienced in the past with other cleaning companies. I would recommend them to anyone who need carpet cleaning with pets.'

-Erika G

'I recently had my carpets cleaned by City Wide Chem-Dry and Chad did an amazing job! Chad was on time, very professional and the end result is amazing. I will continue to use City Wide for all my carpet and upholstery needs.'

-Danielle K

'There's a whole lot of choices for getting your carpets cleaned. Sometime you need that really deep cleaning from steam. Most times you need a quick clean that dries fast. Chem-Dry is the way to go for that and we've used Al Lopez at City Wide Chem-Dry for over 10 years. He's fast, professional, and personable. I wholeheartedly recommend him.'

-Phil P

'Allen from City Wide Chem-Dry has cleaned our carpets and couch before and did an excellent job! These are my go to guys for all my carpet cleaning needs, will never use anyone else :) thanks Chem-Dry pro's!'

-Neialia B

'Great work. Great price. And friendly too. I recommend Chad to anyone with dirty carpets/rugs.'

-Keith L

Circle of Excellence
Presidents Award
Master Technician
Tile & Stone
Award Winner

*Based on studies conducted by independent laboratories of Chem-Dry’s HCE (Hot Carbonating Extraction), P.U.R.T. (Pet Urine Removal Treatment), Granite Countertop Renewal, and Tile, Stone & Grout cleaning processes. Allergens tested were dog and cat dander and dust mite allergen. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Pet urine bacteria results based on Chem-Dry’s HCE cleaning process and a sanitizer, combined with P.U.R.T. All bacteria results include use of sanitizer. Figures are an average across multiple tests.

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